INTRODUCTION
The Master’s Program in Hajj and Umrah Management is a pioneering academic initiative designed to develop specialized professionals capable of managing the complex and evolving needs of the Hajj and Umrah pilgrimage sector. As two of the most significant religious pilgrimages in the Islamic world, Hajj and Umrah draw millions of pilgrims annually from across the globe, requiring a high level of coordination, planning, and service excellence. This graduate program combines Islamic principles with modern management practices, offering a unique interdisciplinary approach that addresses the logistical, spiritual, economic, and socio-cultural dimensions of pilgrimage. Students will gain advanced knowledge in areas such as Islamic tourism, strategic management, hospitality and event planning, transportation and crowd management, health and safety, and the application of smart technologies in service delivery. Graduates of this program will be well-positioned to pursue careers in ministries of Hajj and tourism, travel and hospitality companies, research institutions, international religious organizations, and other entities dedicated to the planning, execution, and enhancement of pilgrimage experiences.
OBJECTIVES
The program aims to:
Enhance the quality and efficiency of Hajj and Umrah services
Support sustainable and innovative solutions in religious tourism
Promote excellence in service delivery and pilgrim satisfaction
Prepare students for leadership roles in governmental, private, and non-profit sectors
OUTCOME GRADUATE
1. Producing Experts in the Hajj & Umrah Industry
Individuals equipped with comprehensive knowledge in management, fiqh, logistics, legal aspects, and
operational strategies of pilgrimage.
2. Becoming a Scholarly Reference in Malaysia & Beyond
Graduates who are capable of writing, speaking, and guiding others based on authentic and
up-to-date knowledge.
3. Driving Innovation & Professionalism in the Hajj & Umrah Sector
Creating positive change through knowledge- and data-driven approaches.
4. Filling the Gap in Local & Regional Expertise
Malaysia requires more Hajj & Umrah specialists to meet the demands of both local and
international markets.
5. Developing Future Policies & SOPs
Nurturing intellectual leaders who can support the government and agencies in refining the
management and processes of Hajj and Umrah.
BENEFIT
i. The First MQA-Accredited Master's Programme in Hajj & Umrah
Be a pioneer in higher education dedicated specifically to the Hajj and Umrah industry.
ii. Taught by Industry Experts with Over 20 Years of Experience
Learn directly from seasoned professionals affiliated with authoritative bodies, actively involved in Hajj and Umrah
operations.
iii. Relevant & Up-to-Date Curriculum
The modules are co-developed with Hajj and Umrah industry experts to reflect current operational realities,
challenges, and ongoing transformations.
iv. Flexible & Professional-Friendly Learning Options
Weekend, hybrid, and online learning modes are available — specially designed for working professionals.
v. Build a Strong Industry Network
Gain opportunities to connect with strategic partners, agencies, operators, and organisations involved in the Hajj
and Umrah sector, both locally and internationally.
vi. Pathway to a PhD
This programme serves as a solid foundation for those aiming to pursue doctoral-level research in pilgrimage
management.
vii. Boost Your Credibility & Influence
Be recognised as a subject-matter expert — not only by the public, but also by key players in both government and
private sectors.
ENTRY REQUIREMENT
i. Standard Entry Requirement:
Applicants with formal academic qualifications may apply through the standard pathway. The following criteria
apply:
• Applicants must possess a Bachelor’s Degree or its equivalent, with a minimum CGPA of 2.75, as accepted by
the Senate of the Higher Education Provider (HEP); OR
• A Bachelor’s Degree or its equivalent with a CGPA between 2.50 and 2.74, with at least three (3) years of
relevant work experience or internal assessment; OR
• A Bachelor’s Degree or its equivalent with a CGPA between 2.00 and 2.49, with at least five (5) years of
relevant work experience.
ii. Open Entry Requirements (APEL.A)
For applicants who may not meet the standard academic qualifications, admission is also available via APEL.A —
a pathway that recognises work experience and lifelong learning:
• Malaysian citizen or non-citizen
• At least 30 years old at the time of application
• Possess STPM/Diploma or equivalent
• Have relevant work experience
INDUSTRY EXPERTS
